Privacy policy

This Privacy Policy describes how HYPER NOVA GARMENTS and its affiliates (collectively "HYPER NOVA GARMENTS", "we", "our", "us") collect, use, share, protect, or otherwise process your personal information through our website https://londonhyper.com (hereinafter referred to as the "Platform").

By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Platform.

1. Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes:

  • Personal Information: Information provided during account creation or checkout, such as your name, shipping/billing address, telephone/mobile number, and email ID.

  • Transaction Information: Details about your orders, purchases, and shopping preferences.

  • Sensitive Personal Data: With your explicit consent, we or our payment gateway partners may process payment-related details (such as credit/debit card information or bank account details) to securely complete transactions.

  • Technical Data: Information automatically collected when you browse the site, including IP address, browser type, operating system, and tracking data via cookies to improve your user experience.

2. Usage of Personal Data

We use your personal data to provide the products and services you request. Specifically, we use this data to:

  • Process and fulfill your garment orders, manage shipments, and handle returns or exchanges.

  • Assist our logistics and marketplace partners in executing smooth deliveries.

  • Enhance and personalize your shopping experience on the Platform.

  • Troubleshoot problems, detect and protect against error, fraud, and other criminal activity.

  • Send you promotional offers, marketing research communications, and updates (you have the option to opt-out of marketing communications at any time).

3. Sharing and Disclosure

We may share your information under the following circumstances:

  • Service Providers & Logistics: We share necessary details (like name, phone number, and address) with third-party courier services, delivery partners, and payment processors to complete your orders.

  • Group Entities: We may share information internally within our affiliates and group entities to support internal business operations.

  • Legal Requirements: We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

4. Security Precautions

We adopt reasonable technical, physical, and administrative security practices and procedures to protect your data from unauthorized access, loss, or misuse. While we strive to safeguard your information through secure servers and encrypted channels, data transmission over the internet carries inherent risks. Users are responsible for maintaining the confidentiality and protection of their account login credentials.

5. Changes to this Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. Any updates will be posted directly on this page with a revised "Effective Date". We encourage you to review this policy periodically to stay informed.

Contact Information

If you have any questions, grievances, or concerns regarding this Privacy Policy or your personal information, please feel free to reach out to us:

  • Company Name: HYPER NOVA GARMENTS

  • Website: https://londonhyper.com

  • Email Support: support@londonhyper.com

  • Contact Address:- H.N E-10-5866 , Gali No-01 ,Inder Vihar, Noor Wala Road Ludhiana Punjab-141008, GST No-03CPKPA0615L1ZA